We encourage our guests to schedule their appointments in advance to ensure that their preferred treatment or therapist is available. Bookings made on the same day of service & walk-in appointments are always welcome, based on availability. All reservations must be secured with a major credit/debit card & telephone number.
Arrival and Check-In Procedure
To relax and allow yourself time to check in and enjoy our amenities, we recommend that you arrive 30 minutes before your scheduled appointment time. This will allow you to unwind physically and mentally to be prepared for your services. We invite you to enjoy our underground Grotto, Courtyard Pool, steam rooms, wine garden and serenity area before and after your spa services.
For spa appointments, we recommend showering prior to your treatment for optimal service benefits. Please bear in mind that arriving late will simply limit the time for your treatment, lessening its effectiveness, and your pleasure. Your treatment will end at the scheduled time so that the next guest will not be delayed. The full value of your treatment will be charged.
Our team is always available to assist should you have any further requests or questions.
While there are a few services that should be avoided during pregnancy, there are many beneficial treatments that can be enjoyed. Please notify our Front Desk Coordinator as well as you technician if you are pregnant or trig to become pregnant when scheduling an appointment so they may offer guidance.
As a courtesy all Fiori spa guests, children are not permitted in the spa treatment areas or left unattended in the Reception area and must be accompanied by a parent or legal guardian.
Minimum age for treatments
An adult must accompany all Fiori guests under 16 years old at all times. Nail services are available for all ages. It is our goal to provide a safe and serene atmosphere to ensure the best spa experience for all guests of Fiori.
Health & Comfort Level
Please notify our Front Desk Coordinator when booking your treatments if you have high blood pressure, a heart condition, recent surgeries, allergies, or if you are pregnant. Also, please advise us of any medication you are currently taking. If you have any concerns, please let us know. It is always advisable to check with your doctor prior to the day of your appointment.. Please note that shaving is not recommended before a Body Treatment or Men's Facial. If you choose to shave, please shave at least four hours prior to your service.
Food and Beverages
Unfortunately we do not allow outside food to be brought on premise. We have fruit and cheese platters on hand for small groups. If your party is larger than 4 people we would recommend ordering in advance. Our lunch orders and larger fruit and cheese platters will need to be ordered a minimum of 24 hours in advance. Please contact Fiori@FioriSpa.com
We have wine and champagne available,however if you choose to bring your own bottle there is a $15 corking fee per bottle.
We value your business and appreciate your cooperation with our cancellation policy. Please respect our scheduling by keeping appointments whenever possible & providing a minimum of 24 hours' notice when canceling or changing any appointment to avoid any charges being made to your credit card.
Please be aware that all sales are final. Items that have not been opened or used may be exchanged or returned for store credit only within 10 days of original purchase accompanied by a receipt.
A 20% service charge will be added to all spa services.